I've had it for 18mths approx and it's been fixed twice, it was not cheap so this is very disappointing! Updated October 28, 2020 : First Published February 12, 2014. Before the machine broke down the wash was not great, quick wash would simply wet your clothes and not clean them, cottons wash would leave them thrashed and worn looking and gentle cycle is what I've compromised using but I still need to pre wash/scrub and clothes that need a real clean. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Excellent to deal with. We thought this would be great as it was a good brand but as it turns out its not that great.. A manual for this model was downloaded online and a diagram showed hot and cold water inputs. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Let's hope SMEG service can do the right thing and put it right. So far, the dryer had to be replaced as repair was attempted 3 times but could not be fixed, the dishwasher soap dispenser does not open during the wash cycle, the ignition on the gas hob stopped working last week, the oven is useless - it has uneven heat as can be seen if using it to bake and... the lopsided and unevenly browned results and the lights had to be replaced on the controls as they broke. However, it needs to be a good washing machine underneath otherwise it’s an expensive novelty to show off to friends, which few can afford. I'm sure that works for some people, but I needed a washing machine in a hurry (ordered yesterday, delivered today), and this was my only real option. Smeg SAW7514 / SAW816 has been discontinued. I can not recommend SMEG front loading washers at all based on our experience, 2 years is simply not good enough life-span. I have purchased SMEG SAW7514 washing machine in Nov 2015 as I got installed all appliances from SMEG brand. Paid good money for something that has broken down after 3 years, Dear Andy, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at. A bit harsh! See it at www.smeg.com A fantastic washer, other reviews say about the length of the wash programmes, it’s a Smeg, you can modify each program for your ideal preferences. From 1 review … Firstly it covers the washing machine up, which is great when not in use but. Smeg washing machines, washer-dryers and dryers: your needs are our priority Fabrics from the most delicate silks, to the heaviest duty blankets can be washed and dried to perfection with Smeg’s new … Wish I'd never bought it & will never buy Smeg again based on this experience. It was sold to us as the best on market for the money! It’s also available in black, blue, cream and pink. On... ce you hit the 840mm Beko's (so closer to the model I bought), they were virtually the same price as the Smeg. Could you please email our National Service Manager, firstname.lastname@example.org with your telephone contact details, add... Read more, SMEG representatives have contacted me and a service date has been organised. I had some problems with my SAW 7514 and the customer care from Smeg was exceptionally good. Regards, Steve Cullen, Dear Decorator, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, are all of the issues. The FrancisFrancis X1 and KitchenAid Artisan Espresso Machine both offer retro-chic styling to rival the ECF01’s, but are far slower, more expensive and space-hogging, and lack all the Smeg… SMEG ALL SPIN AND NO WASH. We paid well above average for this washing machine purchased in April 2014 on the promise of a very quiet machine and very high quality. All Smeg washers have extra-large 340mm diameter portholes, with 170° door opening and are rated A+++ for energy efficiency. Here is the thing. Have you contacted us to discuss these problems? Dear Andy, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at email@example.com with your address and contact details... Read more. My SMEG 7514 has suddenly stopped working. Received replacement machine SMEG SAWS8160 on March 12, 2020 (a store or floor model, dented on the top at the back). Similar opinion? Never again. Is there anything I can do to check the motor working or not? Dishwashers Cream LVFABCR: Smeg designed in Italy, has functional characteristics of quality with a design that combines style and high technology. No charges will be incurred by me. I need to go to machine and switch it off completely and then hope that when you restart it, that it doesn't repeat issue.... but it does. Write a review on ProductReview.com.au! Ltd. All Rights Reserved. l works well. The problem was fixed in less than 36 hours after Steve got invo... lved - that is stunningly good customer service! With an A++ Energy rating, 1400 spin speed and 7 kg wash load this machine has a great specification for todays modern households… I had to check to see if it even had any water in it. If you do not shut the door very firmly, it might decide to not start at all. I'll see how it goes as I use it more - it'll be used virtually every day. Dear Annoyed L,Could you please email firstname.lastname@example.org with your name, address and contact number and mark it to the attention of Lesley. Further details in the disclaimer. Sorry, TWO complaints: The liquid "Dynamo" (for front loader) that we have is too thick for this machine. Only down sides after owning it for all of 4 hours are that it make absolutely no sound when it's finished the cycle - not even a brief 'ding'. If something is good it shouldn’t need gimmicks. There is an "Anti-crease" function if you want to reduce creasing and this is achieved by limiting spin speed and finishing with slower cycles to 'fluff' up the clothes. Dear Emma, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at email@example.com with your address and contact details... Read more. This has to be the worst washing machine we have ever had! Great Savings & Free Delivery / Collection on many items ... 2 product ratings - Smeg WMF916AUK A+++ Rated 9Kg 1600 RPM Washing Machine White / Chrome New. Replacement motor broke after 5 months of normal usage for a family of 4 - BUT parts only have a 3 month warranty :( So this otherwise excellent product is useless, the motors in this model are poor quality. However, it’s desirable to be able to see the washing machine when it is running (especially the control display). However there’s always room for a bit of fun. 1st broke in August 2015 & needed the motor replaced. $199.95 $ 199. This has to be the worst washing machine we have ever had! Smeg, Washer Motor broke just inside warranty period (2) years. Best not to use liquid detergent at all as the sticky stuff that builds up in the dispenser thingo does not seem to have any known solvent. I was initially looking at an 8.5kg LG or Fisher and Paykel, but they were too tall to fit under my laundry bench (by about 0.5cm). Should have paid the money for a Miele. They had someone out the next day and he replaced the motor with no issues at all. If you push the start button too long, it will not start but go to the end of the cycle. I chose this one because it suited my requirements. That’s novel. But, will it last 35 years? I'm happy with cool so far. Today, my washing machine stopped working. Latest Smeg Washing Machine reviews, ratings from genuine shoppers. On the plus side there’s a handy storage compartment inside the fake door similar to inside a fridge door. Don't tell me Beko is the same but half the price because I looked into that too and the cheaper ones were all too tall. Steve contact me via email quite quickly, the very next day we had a call from a plumber who arranged to replace the washer motor FOC. Reducing to about 1200 is a good compromise. Machine is about 5 years old. Smeg tells me that although my hon is still under warranty this issue is cosmetic and not covered by warranty. I wish we had kept our old machine. Some brands have firmly established themselves in this niche by … Once I have this information I will be in a position to ascertain what to do to fix these problems. Will advise further. Dear Demon,Sorry to hear about the issue you are experiencing with your machine. So far, the dryer had to be replaced as repair was attempted 3 times but could not be fixed, the dishwasher soap dispenser does not open during the wash cycle, the ignition on the gas hob stopped working last week, the oven is useless - it has uneven heat as can be seen if using it to bake and...Read more. It's on 30degree heat, and the cycle gets longer if you choose to make the water hotter - but only by 10 minutes if you want it at 40degrees. Once I have thi... Read more. Don't tell me Beko is the same but half the price because I looked into that too and the cheaper ones were all too tall. I am sick of it. Not only does it have the 1950s retro style, but it’s disguised as a … After a washing cycle, most of it still remained in the cup dispenser. I like the look, I like the crazy concept even, but it doesn’t appear to be a great washing machine, especially when you can buy a Miele for less. This is a clean sweep for all the smeg appliances I bought for my newly renovated home breaking down and not working. One of the SMEG service technician came and installed a new motor, free of charge. A washing machine of this type and price should last longer. But this washing machine had a noise issue from the beginning and they replaced the drum under warranty but didn’t solve the issue. Initially I was happy they replaced the washing machine, but I was also told they stopped selling washing machines. Less than a year ago, I purchased a smeg gas hob, oven, dishwasher, washing machine and dryer. Replacement motor broke after 5 months of normal usage for a family of 4 - BUT parts only have a 3 month warranty :( So this otherwise excellent product is useless, the motors in this model are poor quality. Am trying here before i contact the ACCC as this product fails the basic Australian consumer right of 'longevity', Dear Craig, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, s and also what are all of the issues. Buy Smeg Washing Machines and get the best deals at the lowest prices on eBay! See all Smeg Front Loading Washing Machines. Our washing machines reviews … Recently purchased Smeg Washer SAW816 and dryer SAHP7. Smeg is a brand that solely focuses on front loaders. The Smeg is only 840mm high which was perfect. Kind regards, Smeg Australia. I... f it gets 'confused' at any time, then the machine must be unplugged from the wall and left for a while to settle down. I wish I had read this site before I purchased this machine. £399.00. Cycle starts but then barrel does not fill with water and clothes don't get washed. Current prices are around £800. Smeg Retro Washing Machines You’ve got a Smeg fridge now you’d like a matching Smeg retro washing machine. It was sold to us as the best on market for the money!What a joke! Made no difference.My wife is sending in a letter of complaint.Nando, Hi Steve,I didn't think we would get any action but I must say Smeg have come good and replaced our faulty machine with a new one.So for the time being all is well again and it seems this newer mode... Read more. The price charged for this product I certainly would not expect it to rust. it seems to drain the water and do it all over again. Get it as soon as Thu, Dec 3. Dear Nando, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, act details. I need to go to machine and switch it off completely and then hope that when you restart it, that it doesn't repeat issue.... but it does. Read 1 customer review of the Smeg WM16AAA washing Machine & compare with other Washing Machines at Review Centre. Washing machine is working fine now. See all Smeg Front Loading Washing Machines. If I wash a load on "Cotton" it comes out with only miniscule dampness, feels fairly dry to the touch, and does NOT smell freshly laundered. Checked the belt but it is fine. Purchased this machine along with a Smeg dryer 5 years ago. The Smeg 50's Retro Style Aesthetic WMFABP1 Washing Machine is an A+ energy rated, 7kg rum capacity washing machine with a 1400rpm. No charges will be incurred by me. Regards, Steve Cullen. Compare Which? They have a parts supply failure. You see now. Am trying here before i contact the ACCC as this product fails the basic Australian consumer right of 'longevity'Very unhappy with the quality and reliability,Very unhappy with the after sales serviceVery unhappy with the time taken for responses, feedback and parts. When our clothes became 'stuck' in the machine after the washer had been interrupted mid-cycle by a power outage, we called service. I bought SMEG as I thought it was a high quality brand & paid a lot of money in the hope that this machine would last a long time. I have coped with it as it does the job but now after 4 and half years it is not spinning. Dear Nando, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at firstname.lastname@example.org with your address and telephone cont... Read more, Hi Steve,We've just had the machine serviced again for the second time. I thought SMEG was a high quality brand. I would also expect the extra door to make the washing machine quieter, but according to some reviews it’s, “noisy” on spin. Bosch Serie 6 Front Load Washing Machines, Most expensive worst washer I have ever owned, Dear Heather, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, s information I will be in a position to ascertain what to do to fix these problems. Thank you for your question. I wish I had read this site before I purchased this machine. I don't know what to think now, other than they lied to me. No it has stopped or paused or turned off. Although Smeg’s Fab line began with their iconic fridges, most appliance experts and long-term Smeg … Free-Standing Washing Machine, White. This machine is already on the varandah to go into tip and a new one in its place, Dear Emma, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, and also what are all of the issues. Smeg launched the Fab line of fridges in 1997, and they're retro in every sense of the word. In this respect it felt short and underperformed without issues by at least few ye... ars. Regards At the time of writing, Smeg offers just two washing machines… Nothing different to what's been reported in the below reviews. The service from SMEG has been first rate so far and their representatives very pleasan... Read more. Hi Bek, could you please email our National Service Manager, certain how to best rectify the problem. If you take out a trial offer for Which? It’s very thin though so unlikely to be that much use. In fact most of the photos I can find of it give no clue that it’s really a 7Kg washing machine – even on Smeg’s web site. Staff from the technical department were available to give advice and, when service was recommended, the service team, from the staff member who organised service calls to the servicemen themselves, were all pleasant, efficient and helpful. I have to wait until Monday to call the appliance repair company, who based on my many past experiences with them, won't be available until probably a week later to come out and look at the machine, and as it looks like an electronics problem, I probably won't have a washing machine for weeks. Regards, Steve Cullen. They replace one dud with yet another dud. ; it uses less water; it uses less laundry detergent; replacing the top loader means the laundry seems so much BIGGER; we now have that extra bench space; did I say it is whisper quiet! Once he has this information, he can as... Read more, Washer Motor broke just inside warranty period (2) years. We will then contact you to discuss this and co-ordinate for a representative to attend your premises. ... Smeg Retro Style Coffee Maker Machine, 17.3 x 12.8 x 11.3, Cream. Have not stood there and watched actual time required for the "second" dry, but I really feel ANY time after 3 hours of drying is way too much. Once I have this information I will be in a position to ascertain what to do to fix these problems. Smeg. When i start the wash cycle the machine starts to fill with water then stops after a few seconds. Never buying Smeg again. Smeg KLF03CRUS 50's Retro Style Aesthetic Electric Kettle with Embossed Logo, Cream. Each has a choice of eight washing temperatures plus a cold wash option, … Can you kindly email us direc... Read more, Rodney my review is based purely on your products longevity from the day it was out of box and installed in our home. The 2 year warranty ceased 8 days over. Plus it’s too tall to fit underneath a worktop as well as needing at least 10 cm space on the left to facilitate opening the “fridge” door, so it needs to be free standing. I was informed that the new motor only had a warranty that lasted until the original machines warranty expired (essentially the next day) but when speaking with the warranty team they advised that should anything untoward happen over the next year or so to just give them a call. This site is run entirely by myself, an engineer with 40 years experience in the white goods trade. Buyer beware. Was: ... Smeg WMFABP1 cream retro style washing machine … Fingers crossed there's no more need to shove the machine back into place after a few loads of washing. How wrong I was. My Smeg works wonderfully cleaning my clothes, with a wide array of washing cycles. Once I have this information I will be in a position to ascertain what to do to fix these problems. It is clearly a quality issue with this product. Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ProductReview.com.au, these are the best available! Smeg BLF01BLUS Retro Style Blender with 6 Cups Tritan BPA-Free Jug, Detachable Stainless Steel Dual Blades, Overload Motor Protection, 4 Speeds and 3 Preset Programs in Black 2.5 out of 5 stars 5 … We recommend NOT TO BUY A SMEG washer! © 2020 ProductReview.com.au Pty. AMAZING customer service. It replaces a 35 year old Hoover top loader.The difference in washing is amazing. Also, the detergent dispenser is full of water after the wash has finished. -. WHT1114LSIN Looking at online review of the Victoria line I see a large volume of people with the same issue. A good washing machine is essential to every household, and while they all serve the same purpose, the variety of machines available can make purchasing one a puzzle. Only ONE complaint. Why subscribe to Which – what’s the catch. Your email address will not be published. Now it's paused during or after the wash cycle for over an hour now & not going into the rinse cycle. When the problem with the washer continued, Smeg replaced it with SAW 8160. That is strange because I just found this model washer still listed on their website being sold at selected retailers (I took screenshots). The days of poodle skirts and soda shoppes may be in the distant past, but retro-inspired home goods are still going strong. I bought this washer new 6 months ago after reading that Choice recommended it as the cleanest wash. My washing is getting duller with each wash, whites have taken on a dark, dirty grey appearance, getting worse with each wash. 60cm 9kg White Freestanding Washing Machine Energy Rating: A++ Compare SHEET. Here is the thing. This is a clean sweep for all the smeg appliances I bought for my newly renovated home breaking down and not working. This machine is such a disappointment! it is so quiet I'm so disappointed in this, I trusted the Smeg name!
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